Clarion Hotel Helsinki offers 425 rooms including Standard, Superior, Deluxe, and Suite categories. Standard rooms feature twin or double beds (180cm), workspaces, and Rituals toiletries. Deluxe rooms provide 30 sqm of space with bathtubs. Four Junior Suites (55m²) and two Master Suites on floors 14-15 offer city and sea views, separate living areas, and bathrooms with both showers and baths. All rooms include Chromecast streaming, minibars, safes, and ironing facilities.
Dining Options
The Social Bar & Bistro serves classic bistro dishes with modern twists, cold beers, and European wines. Breakfast includes a buffet with organic produce, lactose-free and gluten-free options, served in the Bysa event room. Room service is available during breakfast hours. The Skyroom bar on the top floor offers cocktails with panoramic city views and has a 21+ age limit after 8pm.
Leisure Facilities
The 16th-floor rooftop features a heated outdoor pool, saunas, and a gym with Technogym equipment, all complimentary for guests. The pool offers views of Helsinki in three directions. Operating hours are 6am to 11pm daily.
Location & Transport
Located in Jätkäsaari's West Harbour area, the hotel is 2 km from Helsinki Central Station and 25 km from Vantaa Airport. Ruoholahti Metro Station is a 10-minute walk away. A tram stop is adjacent to the hotel. Nearby landmarks include West Harbour (300 meters) and the Old Market Hall (2 km).
Services & Events
The hotel features the Makasiini Event Venue with 13 meeting rooms equipped with conference technology, accommodating up to 1,000 people. Services include free WiFi throughout, luggage storage, laundry service, and underground parking at Rokkiparkki (450 meters away using EasyPark app). The Clarion Living Room serves hot sandwiches, salads, and pizzas, and can be booked for private events.
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From cosy doubles to spacious family suites – all with flexible options, breakfast, and exclusive deals.
My stay at the hotel was quite pleasant overall. The rooms were quiet and had a nice sea view, although a bit smaller than expected for this category. They were still comfortable, but personally, I would have preferred full blankets instead of the cover one. The service provided by the staff was excellent and really helpful, making my experience even better. The location was ideal for my needs, being close to the cruise terminal and offering great views. The dining experience, while generally grand, was a bit of a letdown compared to the hotel's standard. Overall, a comfortable stay with a few minor drawbacks.
Rooms
8.0
The rooms were quiet, with a nice sea view, but a bit smaller than expected for this category. Comfortable overall.
Service
9.0
The staff members were excellent, very helpful, and nice during my stay.
Location
9.0
The hotel's location was perfect for my needs, within walking distance of the cruise terminal and offering great views.
Dining
7.0
The dining experience, while grand with lots of variety, fell short of matching the hotel's overall standard.
Facilities
The hotel offered a range of facilities, enhancing the overall stay experience.
Tony
United States,
January
2024
8.2/10
I had a great stay at the hotel! The rooms on the 15th floor offered magnificent views over the harbor and city, and they were well and tastefully equipped. The only downside was that it could get quite crowded, especially during rush hours, so I'd recommend going early for breakfast to avoid the crowds.
Rooms
8.0
The rooms on the 15th floor with harbor and city views were simply stunning and tastefully decorated.
Service
9.0
The staff was amazing! They were also very responsive to all my requests.
Location
8.0
The location of the hotel was superb, very close to the Helsinki city center and by the coast, although it did turn into a bit of an adult drinking party in the evenings, which might not be ideal for families with small kids.
Dining
7.0
The dining experience was good overall, but it could get too crowded at times. I asked to have a table near the window to enjoy the view, which they promptly arranged. They also suggested taking a ferry to Tallinn for a nice dining experience.
Facilities
9.0
The hotel facilities were fantastic, offering room service, dry cleaning, housekeeping, laundry, and a welcome drink upon arrival.
clean
crowded breakfast
Richard
United States,
December
2023
6.6/10
My stay at the hotel had its ups and downs. The rooms were quite small, which made it tricky to keep luggage, and there was no wardrobe, which was unusual. Room service charged 13 Euros for every little thing, even a towel, which felt strange. The reception staff, especially the guy with a long beard in the evenings, came across as rude and unwelcoming, almost like dealing with a club bouncer. On the positive side, the stay was pleasant for two people, and the rooms were eventually serviced, though a bit late. Unfortunately, robes were not provided.
Rooms
6.0
The rooms were small and lacked storage space, but the stay was pleasant for two of us.
Service
7.0
The service was slow at times but the staff eventually sorted things out, showing sympathy and helpfulness.
Location
7.0
The hotel's location was convenient, especially for accessing the ferry terminal, but it felt crowded during peak holiday season.
Dining
7.0
The dining options were decent, catering to various dietary needs. The mango smoothie was a highlight, but breakfast quality was lacking.
Facilities
6.0
David
United Kingdom,
December
2023
7.8/10
The hotel had some great aspects, such as friendly and helpful service, but there were also some drawbacks, like the crowded rooms not being serviced promptly. The location was convenient near the ferry and bay, but it could get noisy with families around. The dining experience was decent with local foods, and the facilities were satisfactory.
Rooms
7.0
The rooms were not serviced until 7pm the next day and felt crowded during peak times. To avoid the rush, it's better to go early for breakfast.
Service
9.0
The staff were all very friendly, spoke Finnish, and were nice and helpful despite a previous delay in breakfast service.
Location
8.0
The location was right next to the bay and close to Helsinki city center, making it perfect for those using the Jaetkaesaari harbor boats and ferries, but it could be noisy with families around.
Dining
7.0
The dining experience was good with local foods but could get too crowded, especially at peak times.
Facilities
8.0
The facilities were decent, providing what was needed for a comfortable stay.
Peter
United States,
October
2023
6.8/10
I had a mixed experience at this hotel. The rooms, especially the superior view rooms on the 15th floor, were smaller than expected, even as a returning customer, but they were spotlessly clean. The service was polite and helpful, though not overly friendly. The location, near the west harbor and tram stops, was convenient for my trip, but it was packed with tourists. The dining experience was disappointing with a crowded buffet breakfast. Overall, it was a decent stay with some room for improvement.
Rooms
7.0
The rooms, particularly the superior view rooms on the 15th floor, were clean but smaller than anticipated. Despite being a returning customer, the size was a bit underwhelming.
Service
7.0
The service was polite and helpful, though lacking a bit in friendliness. The staff did their job well but could have been more welcoming.
Location
8.0
The location near the west harbor and tram stops was convenient for my needs, but it was quite crowded with tourists. If you're using the Jaetkaesaari harbor boats and ferries, it's a great spot.
Dining
5.0
The dining experience, especially the buffet breakfast, was subpar with overcrowding and limited options. It fell short of expectations.
Facilities
7.0
The hotel offered the basic facilities one would expect. Nothing exceptional but sufficient for a comfortable stay.
Tom
United Kingdom,
October
2023
7.0/10
The hotel offers rooms with a good view, but the size felt low quality. The breakfast area is small, and there is no wardrobe available. Room service comes with an extra charge for simple requests like towels. The night reception staff can be strange and rude, giving an uncomfortable experience.
Rooms
6.0
The rooms felt low quality but were clean with a good view.
Service
9.0
The service was friendly and helpful, going above and beyond expectations.
Location
7.0
The hotel is in an acceptable location, within walking distance to the city center but can get crowded quickly.
Dining
7.0
The dining experience had some highlights like a generous mango smoothie but also served bread that tasted old.
Facilities
6.0
The hotel offers basic facilities but nothing particularly outstanding.
David
United Kingdom,
October
2023
8.2/10
My stay at the Clarion Hotel in Helsinki was pleasant and quiet. The room was slightly smaller than expected but still sufficient, clean, large enough, and met our expectations. The service was brilliant, with attentive and helpful staff always smiling. The location, crowded as expected for the holiday season, was great for catching the first ferry to Estonia. The dining experience was excellent overall. The hotel offers good facilities, making it a convenient choice for travelers.
Rooms
8.0
The room was clean, large enough, and met our expectations.
Service
9.0
The staff were friendly and nice despite being busy, offering options when we arrived early.
Location
7.0
The hotel is conveniently located close to the tram station and within a 20-minute walking distance to the city center.
Dining
9.0
The dining was organized in an excellent way, offering a variety of choices and fresh ingredients.
Facilities
8.0
The facilities provided were convenient and well maintained.
Marie
United Kingdom,
October
2023
9.0/10
Staying at the hotel was a delightful experience overall. The high floors with sea view and the 7th-floor room provided a nice view. However, there was a small oversight regarding breakfast booking that could have been improved. The service was great, but a bit more attention to detail would have been perfect. The location is fantastic, especially with the tram stop outside and the fantastic swimming pool and sauna. The facilities were top-notch overall.
Rooms
9.0
The room on the 7th floor with a sea view was simply incredible. The view was breathtaking, making the stay even more special.
Service
8.0
The service provided was genuinely good. The staff was friendly and helpful, but I wish they had remembered to inform us about breakfast booking.
Location
10.0
The location was outstanding, especially with the tram stop right outside. Being able to admire the view of Helsinki from the 16th floor was truly remarkable!
Dining
9.0
The dining experience was exceptional. The lobby setup for the earlybirds like us was a nice touch.
Facilities
9.0
The facilities were top-notch. The swimming pool and sauna were fantastic, adding a luxurious touch to the overall experience.
Great sea view
Overlooked breakfast booking
Gary
United Kingdom,
August
2023
7.0/10
The hotel had a nice view from the room, which was very clean and stylish, but a bit tight. The staff were very friendly and accommodating, providing helpful service. The location was quite good with plenty of options for relaxation and dining. The dining experience, however, was underwhelming with limited healthy choices. Overall, a comfortable stay with some room for improvement.
Rooms
7.0
The room had a nice view and was very clean and stylish, though a bit tight.
Service
9.0
The staff were very friendly and accommodating.
Location
8.0
The location was quite good, providing comfort and relaxation.
Dining
5.0
The dining experience was underwhelming with limited healthy food choices.
Facilities
6.0
The facilities were average but could have done with something a bit more cozy.
William
United States,
July
2023
7.0/10
My stay at the hotel was a mix of good and not-so-good experiences. The rooms were super clean and comfortable, but I had some noise issues with the A/C that required changing rooms. The staff was pleasant but not overly welcoming, and some services were a bit slow. The location was perfect for exploring Tallinn and the city center. The breakfast was crowded and limited, but the view was beautiful.
Rooms
8.0
The rooms were super clean and comfortable, but had noise issues with the A/C.
Service
6.0
The staff was pleasant but not exactly friendly, and service could be slow at times.
Location
9.0
The hotel's location was perfect for our Tallinn excursion and close to everything.
Dining
5.0
The breakfast was very crowded and had limited food choices.
Facilities
7.0
The hotel facilities were average, nothing exceptional noted.
clean
noisy A/C
Michael
United States,
July
2023
7.6/10
The hotel is situated at a perfect location in Helsinki. Although the rooms were not serviced until 7 pm the next day and are not spacious, booking a higher category room is recommended for those wanting to relax in the room. The lack of wardrobe space and the peculiar extra charge for room service, even for basic items like towels, were a bit off-putting. The nighttime reception staff were described as strange and rude, with one resembling a nightclub bouncer each evening.
Rooms
7.0
Rooms are not huge in size and lack sufficient storage and wardrobe space.
Service
9.0
The service was exceptional, with all staff being very friendly and helpful.
Location
8.0
The hotel is conveniently located within walking distance of the cruise terminal, making it a great choice for ferry travelers.
Dining
6.0
The dining experience at the hotel was average, with nothing extraordinary to offer.
Facilities
8.0
The hotel offers a range of facilities including room service, dry cleaning, housekeeping, laundry, and a welcome drink.
Don
United Kingdom,
July
2023
6.4/10
I stayed at the hotel, which offered a mix of pros and cons. The rooms were comfortable but had some noise from the sky bar above. The service was generally attentive but lacked attention to cleaning details. The location was convenient for ferry terminals but a bit far from the city center. The dining experience was average, and the hotel facilities were decent.
Rooms
7.0
The Deluxe King Room on the 9th floor was comfortable, but there was some noise from the sky bar above.
Service
6.0
The service on the 15th floor was helpful, but there were issues with cleanliness due to careless vacuuming.
Location
7.0
The hotel is conveniently close to the ferry terminals, but a bit outside the main touristy areas and city center.
Dining
5.0
The dining experience was average, and one should be prepared for the hotel's large size when dining.
Facilities
7.0
The hotel facilities were satisfactory, offering what you'd expect from a hotel of this size.
Billy
United Kingdom,
June
2023
6.8/10
The hotel's location is superb, especially if you plan to use the Jaetkaesaari harbor boats and ferries. The sea view from the room was lovely, but the music from the sky bar below could be heard till late at night. The rooms didn't match the website description, lacking decor, which was a bit disappointing. The service was welcoming and helpful, even though we didn't speak Finnish.
Rooms
7.0
The sea view from the room was nice. However, the room looked different from the website description and lacked decor.
Service
7.0
The staff made us feel welcome and were very helpful, despite the language barrier. However, the room cleanliness could have been better.
Location
8.0
The location is excellent for harbor access but under construction, making it less visually appealing. It is a bit of a walk to downtown Helsinki.
Dining
5.0
The dining experience was a bit of a letdown with limited options and no fresh juice. The dining room lacked ambiance and some basics were only available upon request.
Facilities
7.0
The hotel's facilities included a men's public shower in the pool/gym area and a dressing area.
Paul
United Kingdom,
June
2023
7.2/10
The hotel offers a simple and basically okay stay with a perfect view from the room. The small room might be a downside for longer stays unless you upgrade to get more space. The service is friendly and helpful but neglects some safety rules during cleaning. The location is relatively good with easy access to transport but might feel crowded and lacks historical charm due to ongoing construction. The dining options are diverse and delicious with a late start time on specific days. The hotel facilities are decent, but there may be some issues with water pouring from the roof.
Rooms
7.0
The room had a perfect view but was very small with limited hanging space.
Service
7.0
The staff was friendly and helpful, but some safety rules were overlooked during room cleaning.
Location
8.0
The hotel is relatively well-located, close to transport links and with picturesque views over the city.
Dining
8.0
The dining experience was diverse and delicious, but the breakfast start time on Sundays and Public Holidays was late.
Facilities
6.0
The hotel facilities are decent, but there are issues with water pouring from the roof.
Tom
United States,
May
2023
7.0/10
The hotel is cozy and clean, with attentive staff. The rooms, though a bit small, are extremely comfy and spotless. The service is kind and helpful, although there were some issues with room cleanliness. The location is convenient, close to ferry terminals with easy access to transportation. The dining experience was mixed, with some aspects needing improvement. Overall, a decent stay with a few minor drawbacks.
Rooms
7.0
The rooms are a little small but lacking in any design characteristics.
Service
7.0
The service is always kind, but there were some issues with room cleanliness.
Location
8.0
The location is great, providing comfort and relaxation with easy access to ferry terminals.
Dining
6.0
The dining experience had its ups and downs, with room for improvement.
Facilities
7.0
The hotel offers basic facilities and amenities.
Clean
Tight rooms
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